What Big Tech Is Doing With AI Companions

How it works

For years, AI companions were a niche run by small start-ups. Between 2024 and 2026 the largest AI companies moved in, backed away, or were caught out - and each move shaped the rules the whole category now lives under.

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The big companies' involvement matters to ordinary users for two reasons. Their products reach far more people than any start-up. And their mistakes are what regulators react to - which is why rules written after a Big Tech scandal end up applying to every small companion app too.

Timeline of Big Tech moves in AI companions from Google's Character.AI deal in 2024 to OpenAI pausing adult mode in 2026

Two years of entries, controversies and retreats.

Google: licensing, not launching

In August 2024 Google struck a licensing deal with Character.AI and hired its founders, who had left Google to start the company. Google did not launch a companion product of its own. The deal kept it close to the most-used character platform without putting its own brand on romantic chat - and when Character.AI later faced lawsuits and restricted under-18 users, the product carrying the risk was not Google's.

Meta: a leak that shaped regulation

Meta built AI personas into Facebook, Instagram and WhatsApp. In August 2025, Reuters published an internal Meta document, "GenAI: Content Risk Standards", that had allowed its chatbots to engage children in "romantic or sensual" conversation. Meta confirmed the document was genuine, called those passages erroneous and removed them. The story caused bipartisan outrage and fed directly into the wave of rules on minors and AI companions: the US Federal Trade Commission opened its inquiry into seven chatbot companies, including Meta, a month later.

Separately, Meta changed WhatsApp's business terms to ban general-purpose AI chatbots from January 2026, leaving its own assistant as the main AI on the platform - see AI girlfriends on Telegram and WhatsApp.

xAI: companions as a headline feature

In July 2025 xAI launched animated companions in the Grok app for paying subscribers - an anime-style female character, a cartoon red panda, and later more. They combined voice, an animated 3D avatar and an "affection" system that unlocked behaviour as the relationship progressed, including revealing outfits. It was the first time a frontier AI company made a romantic-leaning companion a flagship feature, and it drew criticism for its accessibility to younger users. In January 2026, Grok's image features also drew a UK regulatory investigation over non-consensual intimate images.

OpenAI: announced, then shelved

In October 2025 Sam Altman announced that ChatGPT would allow "erotica for verified adults" from December, under a principle of treating adult users like adults. The launch slipped into 2026, and in March 2026 the Financial Times reported the feature had been paused indefinitely amid concerns from advisers and investors about minors and emotional attachment. OpenAI did roll out age prediction and verification. Earlier, the backlash when GPT-4o was replaced in 2025 - many users described losing a friend - showed how much companion-like attachment had formed around a general assistant.

What this means for users of companion apps

DevelopmentEffect on dedicated apps
Big Tech scandals involving minorsFaster, stricter laws that apply to every app - see AI companion laws in the US
Age verification at large platformsNormalises ID and age checks across the category
Big companies avoiding explicit contentLeaves the adult market to specialist apps, mostly on the web
Better underlying modelsSmall apps that rent models get better conversation too
Mainstream avatars and voiceRaises expectations for presence - see AI companions beyond the screen

The pattern

Big Tech has been drawn to companionship because it keeps people engaged, and pushed back from it by the same risks every time: minors, sexual content and emotional dependence. The result is a split market. Mainstream assistants are becoming warmer and more personal but stop short of romance and adult content. Dedicated companion apps keep the more intimate, customisable and permissive side - under rules that were largely written in response to what the giants did.

Frequently asked questions

Does ChatGPT allow adult or romantic content?

OpenAI announced in October 2025 that it would allow erotica for verified adults, then delayed the feature and in March 2026 paused it indefinitely, according to reporting at the time. As of September 2026, explicit content remains restricted in ChatGPT.

What are Grok companions?

Animated characters that xAI added to its Grok app in July 2025 for paying subscribers, including an anime-style female character and a cartoon red panda, with voice and a relationship system that unlocks behaviour over time.

Will Big Tech replace dedicated companion apps?

Not so far. Large companies bring better models and reach, but also more regulatory exposure and reputational risk, which makes them cautious about romance and adult content. Dedicated apps still offer more customisation, memory focus and permissiveness.